Thank you for shopping with KIVINE. This Shipping Policy explains how we process, dispatch, and deliver orders. 1. Order Processing Time Orders are generally processed within 1 to 3 business days after payment is successfully received and verified. Processing time may be longer during peak seasons, promotional periods, public holidays, inventory checks, payment review, or other operational circumstances. 2. Shipping Time Estimated delivery times vary depending on the destination, the shipping method, customs procedures, and carrier operations. Transit times shown on the website, at checkout, or in shipping confirmations are...
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At KIVINE, we want customers to shop with confidence. If you are not satisfied with your purchase, please review the policy below. 1. Return Window We accept return requests within 30 days from the date of delivery. To be eligible for a return, the item must generally be: unused or in its original condition, complete with original packaging where applicable, not materially damaged by misuse, improper handling, or unauthorized alteration, and accompanied by sufficient order information for identification. 2. Non-Returnable Items Certain items may not be eligible for return, including...
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This Privacy Policy explains how KIVINE SARL, operating under the brand KIVINE, collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or otherwise interact with our services. By using our website, you acknowledge that your personal data may be processed as described in this Privacy Policy. 1. Data Controller The data controller responsible for your personal data is: KIVINE SARL14 Avenue du Général de Gaulle, 94160 Saint-Mandé, FranceEmail: support@kivine.store 2. Information We Collect We may collect the following categories of personal...
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These Terms of Service govern your access to and use of the website operated by KIVINE SARL under the brand KIVINE. By accessing our website or purchasing from our store, you agree to be bound by these Terms of Service. If you do not agree to these terms, you should not use our website or services. 1. Company Information This website is operated by: KIVINE SARL14 Avenue du Général de Gaulle, 94160 Saint-Mandé, FranceEmail: support@kivine.storeRegistration Number: 943 240 200VAT Number: FR43943240200 Throughout the site, the terms “we,” “us,” and “our”...
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