TERMS OF SERVICE

March 10, 2026

These Terms of Service govern your access to and use of the website operated by KIVINE SARL under the brand KIVINE. By accessing our website or purchasing from our store, you agree to be bound by these Terms of Service.

If you do not agree to these terms, you should not use our website or services.

1. Company Information

This website is operated by:

KIVINE SARL
14 Avenue du Général de Gaulle, 94160 Saint-Mandé, France
Email: support@kivine.store
Registration Number: 943 240 200
VAT Number: FR43943240200

Throughout the site, the terms “we,” “us,” and “our” refer to KIVINE SARL and KIVINE.

2. Eligibility and Use of the Website

By using this website, you confirm that you have the legal capacity to enter into binding agreements under applicable law.

You agree not to use the website:

for any unlawful purpose,
to violate any applicable laws or regulations,
to infringe intellectual property rights,
to transmit malicious code,
to interfere with the security or proper operation of the website,
or to abuse, harass, or harm other users or our business.

3. Product Information

We strive to present products as accurately as reasonably possible. However, we do not guarantee that all product descriptions, images, specifications, pricing details, or other content on the website will always be complete, current, or error-free.

Minor differences in color, appearance, packaging, or presentation may occur due to screen settings, manufacturing updates, or supplier adjustments.

We reserve the right to modify or discontinue products at any time without prior notice.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, limit, or cancel any order at our discretion, including where we suspect fraud, abuse, unauthorized resale activity, payment issues, pricing errors, or violations of these Terms of Service.

After an order is placed, you may receive an order confirmation email. This confirmation does not necessarily mean that the order has been fully accepted for shipment. We may still need to verify payment, shipping details, stock availability, or risk-related information.

5. Pricing and Payment

All prices displayed on the website are subject to change without notice.

We make reasonable efforts to ensure pricing accuracy, but errors may occur. If a pricing or product information error is identified after an order is placed, we reserve the right to cancel the affected order and provide an appropriate resolution.

You agree to provide current, complete, and accurate payment and billing information for all purchases made through the website.

Payments are processed through third-party payment service providers. We do not control their independent verification, approval, or security procedures.

6. Shipping and Delivery

Shipping and delivery timeframes are estimates only and are not guaranteed unless expressly stated otherwise.

We are not liable for delays caused by carriers, customs processing, force majeure events, inaccurate shipping information provided by the customer, or circumstances beyond our reasonable control.

Risk of loss or damage may pass in accordance with applicable law and the shipping arrangement used for the order.

7. Returns and Refunds

Returns, refunds, and related requests are governed by our Refund & Return Policy, which forms part of these Terms of Service. Please review that policy before making a purchase.

8. Intellectual Property

All content on this website, including but not limited to text, branding, logos, images, graphics, layouts, icons, product presentations, and website design elements, is owned by or licensed to KIVINE SARL unless otherwise stated.

You may not copy, reproduce, distribute, republish, transmit, display, modify, exploit, or otherwise use website content without prior written authorization, except where permitted by applicable law.

9. Third-Party Tools and Links

Our website may include access to third-party services, software, or external links. We provide these on an “as available” basis without warranties or endorsements unless explicitly stated.

We are not responsible for the content, policies, functionality, or practices of third-party websites or service providers.

10. Disclaimer of Warranties

To the extent permitted by law, the website and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

the website will be uninterrupted, timely, secure, or error-free,
defects will always be corrected immediately,
or the results obtained from use of the website will always meet your expectations.

Nothing in these Terms excludes any statutory rights that cannot be lawfully excluded under applicable consumer law.

11. Limitation of Liability

To the maximum extent permitted by law, KIVINE SARL shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, loss of opportunity, or business interruption arising out of or related to your use of the website, products, or services.

Where liability cannot be excluded, it shall be limited to the extent permitted by applicable law.

12. Indemnification

You agree to indemnify and hold harmless KIVINE SARL, its affiliates, service providers, officers, employees, and agents from claims, liabilities, damages, losses, and expenses arising from your breach of these Terms, your misuse of the website, or your violation of applicable law or third-party rights.

13. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

14. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted, and the remaining provisions shall remain in full force and effect.

15. Waiver

Our failure to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision.

16. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time by posting the revised version on the website. Continued use of the website after changes are posted constitutes acceptance of those changes.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of France, without prejudice to any mandatory consumer protection rights that may apply under the law of your country of residence where applicable.